We provide Bank Guarantees for your Trade Partner

This is an undertaking given by the Family Bank on behalf of its clients (distributors) in favor of the seller (Manufacturers) guaranteeing payment of goods supplied on credit to the distributors.

How to apply Get in touch


  • Should be for a stated amount
  • Should have a claim clause
  • Should have an expiry event
  • Should be for a stated period


  • Bid bond or Tender bonds
  • Performance guarantee
  • Advance payment guarantee
  • Payment Guarantee
  • Facility Guarantee (to secure a credit line)
  • Government bonds: Custom bonds, Warehousing bonds, Immigration bonds etc.
  • We also have the capacity and expertise to issue other forms of guarantees depending on the requirements of our customers


  • A guarantee facility or cash margin
  • Customer’s letter of request
  • The banks counter indemnity form
  • A format of the guarantee (not mandatory)

How to apply

  1. Download the relevant application form
  2. Complete the form and drop it to the nearest Family Bank branch with supporting documents