John Ndugi, a seasoned banker with over 15 years experience, was appointed the Head of Corporate and Institutional Banking in January 2017.
John started his career at Family Bank Ltd as an Operations Officer, moving up to different functions in Customer Service, Credit, Branch Operations and Branch Management. Prior to this appointment, John was a Regional Manager where he oversaw the business growth and performance in Mount Kenya Region and Nairobi North Region.
Mr. Ndugi is a holder of a Master of Banking and Finance (Micro-finance Option) from Moi University, Bachelor of Commerce (Accounting and Business Administration) from Daystar University. He is also Certified by the International Coaching Federation (IFC) as an Engagement and Productivity Coach (CEPC).
Over the course of his career he has also attended numerous trainings covering Leadership, Client Relationship Management, Credit Management, Performance Management and Marketing of Financial Services.