Mr. Kiptum joined Family Bank in 2011 and has an MBA in Strategic Management from the University of Nairobi, a Bachelor of Commerce degree holder, Marketing major from the University of Nairobi and also holds a Diploma in Management Information Systems (IMIS) from the Institute for the Management of Information Systems – UK. He was admitted Licentiate Member of IMIS-UK.
His experience in banking spans over 10 years having previously worked in Senior Retail Banking Management, Direct Sales and Branch Management with Barclays Bank, KCB-Bank and Credit Bank. His last appointment prior to taking over as Head of Channels was Head of Consumer Banking, a role he successfully executed for three years with Family Bank.
Through the course of his career, Mr. Kiptum has been recognized and commended for his strategic thinking, innovative business development initiatives, knowledge of tech-based financial solutions as well as his unique ability to network and develop key business relationships.