Kaa Chonjo! Card and Online Safety

Kaa Chonjo! Card and Online Safety

posted on May 31, 2018

Kaa Chonjo! Be Alert!

Since 2012, the Kenya Bankers Association (KBA) in conjunction with its members has spearheaded the Kaa Chonjo campaign whose aim is to sensitize customers on the importance of protecting their PINs, passwords and financial information on cards and when transacting online. As the banking industry continues to make strides in the adoption of emerging technology, it is vital for all bank customers to be exercise caution when undertaking their financial transactions. We at Family Bank are keen on ensuring that our customers enjoy their banking experience through the various channels and would like to recommend the tips below to enhance card and online safety while transacting.


Always remember to remain alert whenever transacting with your card or using online banking. Kaa Chonjo!

Immediately report any unusual activity on your account to our contact centre customerservice@familybank.co.ke or call 0703 095 445 to be assisted.