Now you can bank on your phone. Pap

PesaPap Mobile Banking provides a convenient, fast and easy way to access and manage your finances. With PesaPap, you can do all your banking on your phone. Family Bank customers can access the following services:

  • Self Services: balance enquiry, statement requests, cheque book requests, manage cards, cardless withdrawals, change PesaPap pin option and setting up security questions.
  • PesaPap Wallet: access full banking services, borrow mobile loans and a savings option for both Family Bank customers and non-customers.
  • Funds Transfer; To own & other Family Bank account, to other bank account, to other wallet account
  • Bill payment: KPLC prepaid & KPLC postpaid, KRA, NCC Payments, DSTV, Zuku, GoTv and JTL
  • Pay with Visa: This is a mobile payment-extending card services to the mobile phone, customers are able to pay at any Visa enabled merchant payment, transfer funds both internally and externally, cash in and out at any enabled merchant.
  • Pesalink: Send or receive money from your Family Bank account to any local bank in real-time using your mobile phone. 
  • Airtime Purchase: Safaricom, Airtel, Telkom
  • MPESA: Send money to own and other number
  • Airtel Money: Send money to own and other number

Family Bank customers can now self register for PesaPap mobile banking by selecting the activate PesaPap option on the main menu. Upon completion and submission of the required fields, the Bank will complete the process and send out the PIN within 48 hours. 

To access PesaPap dial USSD *325# 

To download PesaPap App click below:



Get in touch

Pesa Pap!

A mobile banking solution that actually works

Pesa Pap turns your phone into a personal teller! Securely perform transactions including bill payments and more.

Photograph of me on my bike
  • 1 The product offers you a convenient banking through your phone 24 hours a day, seven days a week
  • 2 The product offers a reliable 24/7 service to customers anytime, anywhere
  • 3 All the services within the product are competitively priced

Here's what you'll get


  • Check Balances on both account and loans
  • Request for mini or full statements, cheque books, debit card and loan application
  • Transfer funds to own account and other banks via EFT, RTGS,MPESA or AIRTEL MONEY and mVISA
  • Pay utility Bills-DSTV, GOtv, ZUKU, KPLC, KRA tax, JTL, NCC
  • Purchase airtime from any provider
  • Set up standing orders
  • Pay merchants via Mvisa
  • Deposit (via paybill 222111) and mVISA agents
  • Withdrawals via MPESA and mVISA agents
  • Report loss of card
  • Change your Mpin.
  • Have features that include widgets for Branch or ATM locator, Forex rates and contact center direct lines.



  • Visit your nearest Family Bank branch for registration of mobile banking.
  • Upon verification, the customer will receive access credentials via SMS
  • Go ahead and download the Pesapap App or dial *325# and proceed.