PesaLink

Enjoy real-time interbank transfers with PesaLink

You can now conveniently transfer money or make payments directly from your Family Bank account to any local bank using PesaLink. PesaLink is a 24-hour digital payment solution offering real-time bank to bank transfers at a low cost. With PesaLink you can send or receive money from as low as Ksh. 10.00 to as much as Ksh. 999,999.00 instantly. It is easy to use, convenient and affordable.

PesaLink is available on our PesaPap Mobile Banking and through our ATMs.

How to register for PesaLink via PesaPap App

1. Log into PesaPap, select PesaLink Menu
2. Select the PesaLink Registration option
3. Select the Account Number to Register from the drop down menu and Click Submit
4. Enter your MPIN and Click Submit in the confirmation window
You will receive a confirmation SMS from PesaLink with your registration details
You are now ready to transact

How to register for PesaLink via PesaPap USSD – *325#
1. Dial *325#
2. Enter PIN to log in
3. At the PesaPap Main Menu input 8 for PesaLink
4. Select Option 2 for PesaLink Registration
5. Select Account to Register
6. Enter your MPIN and Submit
You will receive a confirmation SMS from PesaLink.
You are now ready to transact.

How to transfer funds via PesaLink on PesaPap App
1. Log into your PesaPap App and select PesaLink Menu
2. Select the PesaLink Transfer option on the Menu
3. Select the Send To (either Mobile number, Card number, or Account Number)
4. Complete the transaction details and click Submit
5. Confirm transaction details and click on Submit.
6. Transaction Confirmation message will be displayed.
You will receive a confirmation SMS from PesaLink and Family Bank on successful transaction

How to transfer funds via PesaLink on PesaPap USSD – *325#
1. Dial *325#
2. Enter PIN to log in to PesaPap
3. At the PesaPap Main Menu input 8 for PesaLink
4. From the PesaLink Menu Select 1. PesaLink Transfer
5. Input 1 to select the Source Account
6. Select the appropriate Send To Option (Mobile number, Card number, or Account Number)
7. To send to phone, Select 1. Mobile Number
8. Enter the Recipient Phone Number
9. Enter the Transaction Amount
10. Enter the Details of Payment in the Remarks field
11. Confirm the recipient’s Bank by selecting 1 (*the bank field is pre-populated for registered phone numbers)
12. Confirm the transaction.
You will receive a confirmation SMS from PesaLink and Family Bank on successful transaction.

How to transfer funds via PesaLink on Family Bank ATM
1. Insert Debit Card and Enter PIN
2. Select PesaLink from the ATM Menu
3. Select the appropriate Send To option (either Mobile number, Card number, or Account number
4. Enter either the appropriate Mobile Phone Number (in the format 07****), Card Number or Account Number
5. Select Proceed
6. Select the appropriate Recipient Bank from the cluster of bank names (use the first letter of the bank name to select the appropriate cluster e.g. Family Bank will be found under the cluster D-F)
7. Enter Amount
8. Select Proceed
9. Confirm the transaction (press 1 on the ATM keypad, then choose Proceed)
10. ATM receipt will be dispensed to mark end of session and Debit Card ejected
PesaLink will send a confirmation SMS upon successful transaction

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