Family Bank Insurance Agency Limited (FBIA) is a fully-fledged subsidiary of Family Bank Limited which was established in 2008. The Insurance Agency is licensed by the Insurance Regulatory Authority (IRA) since May 2010. In the ten years since its establishment, the Agency has recorded an impressive growth year-on-year, attaining a Gross Written Premium (GWP) of KES 850 Million as at December 2018, mainly from its General, Life and Medical insurance businesses. This growth is attributed to improved customer experience, technological innovations in underwriting and distribution and new products.
FBIA is a leading provider of risk management and insurance brokerage solutions. It has more than 50 members of staff, adequately experienced and qualified to handle your insurance and risk management needs with representation in over 90 branches across the country.
The Agency’s main objective is to address the insurance needs of Kenyans across the wide economic spectrum. Through partnerships with reputable insurance companies in the industry, FBIA offers a full bouquet of innovative insurance products and services using the bancassurance model. Bancassurance is the provision of insurance and banking products and services, through a common distribution channel and to the same client base.
The Agency also facilitates access to professional insurance advisory services and also avails convenient and accessible insurance policies and claims service by our customers through the wide branch outreach and alternative banking channels.
- Advisory Insurance services on General, Marine, Agriculture and Medical insurance policies
- Life Assurance products for groups and individuals
- Group and Staff medical scheme administration services
- Claims Management
- Insurance Premium Financing
All these services and products are offered through an integrated and robust bancassurance IT system to ensure that the insurance business is well served and all branches are well connected to enhance efficiency of service delivery across the country.