FAQs - Family Bank Limited, Kenya

Does the negotiated rate take into Account the other countries time span/difference?

No. Unfortunately, the negotiated rate only takes into Account EAT time zone. Thus, Diaspora customers need to take this into consideration.

How can customers reach out to the Bank for more information?

Customers can reach out to our Contact Centre on 0703095445 or customerservice@familybank.co.ke