Will I qualify for a PesaPap mobile loan if I have an outstanding salary advance?
No, you cannot.
What happens if my employer delays repayments?
Salary Advances must be settled within a period of 45 days. If any Salary Advance is still not settled in 45 days, then interest (rate equivalent to CBR+4) will be levied on the daily outstanding balance.
Please note: The customer has an obligation to ensure that the outstanding balance is settled by any other means if their salary isn’t remitted to the account that was used to procure the Salary Advance
What is PesaLink?
PesaLink is a new instant money transfer service that allows bank to bank transfers from one person to another. PesaLink is an affordable and easy to use instant service that allows customers to send from as low as KES 10.00 to as much as KES 999,999.00.
How do I receive payments using my mobile phone number on PesaLink?
To receive payments, one has to have linked their phone number to an account. You will get an SMS notification when you receive money in your account.
How much will it cost to send money on PesaLink?
| Minimum Amount | Maximum Amount | Charge |
| 10 | 1000 | 0 |
| 1001 | 10000 | 50 |
| 10001 | 50000 | 60 |
| 50001 | 100000 | 70 |
| 100001 | 200000 | 100 |
| 200001 | 500000 | 150 |
| 500001 | 999999 | 200 |
Will I be charged to receive money on PesaLink?
No, it’s free to receive funds on PesaLink.
Can I use PesaLink to send money abroad?
No. Currently, PesaLink only facilitates local funds transfer.
Can I send money to someone who is not registered for PesaLink?
Yes, by using ‘Send to Account’ and ‘Send to Card’ option on the PesaLink menu on PesaPap = and select the receivers bank name.
Can I send money via PesaLink if I have not linked my phone to my account?
Yes, you do not need to link your account to send money. However, you need to link your account to receive money.
How do l confirm the recipient’s details are correct before completing a PesaLink transaction?
The last step of sending money to a recipient requires the customer to confirm the details of the transaction i.e. the name of the person (Send to Phone option), the account number and bank of recipient (Send to Account) and the card number of the recipient (Send to Card).
