Mobile Loan

Mobile Loan

Family Bank mobile loan allows both Family Bank customers’ and non-customers to access affordable instant mobile loans through PesaPap wallet to meet their personal and emergency needs.

How to access mobile loans?

Dial *325# or log in to PesaPap App, open a PesaPap wallet and follow instructions.

How do I know how much I qualify for?

From PesaPap menu, select My loans then select check loan limit and enter your MPIN and submit your request. The amount you qualify for will be displayed and an SMS confirmation sent to you.

How do I apply for a mobile loan on my PesaPap Wallet?

From PesaPap Wallet menu, Select My Loans, Select request loan, Enter amount required and submit. Enter MPIN to confirm details. The details of the loan (amount, facility fees and due date) will be displayed and an SMS confirmation sent to you.

How much will I be charged for mobile loan on PesaPap?

The PesaPap Wallet mobile loan is competitively priced and currently cost you 6.62%* in facility fees recoverable upfront. (*subject to CBR)

How do I repay my mobile loan?

PesaPap mobile loans must be repaid within 30 days. There are two options to repay your loan:

  • Full Repayment – Total outstanding loan is repaid at once and in full
  • Partial Repayment – Total outstanding loan is repaid in installments over the 30-day loan period
When do I qualify for my next mobile loan?

You qualify for a new mobile loan once you clear your outstanding loan.

See also
Get Started

Download any available documents or visit your nearest branch for more information.