Buy: 130.50
Sell: 134.50
Buy: 164.46
Sell: 171.46
Buy: 140.31
Sell: 146.81

Account Opening on PesaPap

Account Opening on PesaPap

Open a Family Bank Mwananchi account today right from your phone in minutes and enjoy the
convenience of banking 24/7.


  • Original ID
  • Mobile Phone Number
  • KES 100
  • A Smart Phone
  • Signature image
  • A selfie

How to Open a Account

Step 1: Download PesaPap App or Dial *325# and select 'Open Account' from the menu and follow the simple instructions.

Step 2: Choose the account type and accept terms and conditions. Fill in your personal information as required in all the fields.

Step 3: Take a selfie, upload a clear photo of your ID (front & back) and signature.

Step 4: Review your application for errors and deposit cash into your account by clicking on ‘Confirm and Pay’, If you don’t have cash at that instance, select 'Confirm and Save' (Valid for 30 days).

Step 5: A One-Time-Password (OTP) will be sent you for account activation.

Step 6: You will get a confirmation and will be prompted to reset your PIN and set your security questions.

Step 7: Congratulations, you have successfully opened your account and is ready for

Open Account:

Get PesaPap on Google Play (Android)

Get PesaPap on the App Store (iOS)

Other products/services under Digital Banking

Speak to a professional today

Fill in your details in the form below and we will respond to your request within 15 minutes. Fields marked with (*) are required.

    Email Address*

    Are you an existing Family Bank customer?

    Get Started

    Download any available documents or visit your nearest branch for more information.