NAIROBI, KENYA, AUGUST 19,2025 – Family Bank Group has posted a 38.7% increase in Profit After Tax to KES 2.2 billion for the six months ended June 30, 2025, up from KES 1.6 billion in the same period last year.
The performance was driven by sustained revenue growth, prudent cost management and a robust balance sheet, underscoring the Bank’s operational resilience in a dynamic economic environment.
The Bank’s balance sheet strengthened significantly, with total assets growing by 21.8% to KES 192.8 billion. This was driven by a double-digit expansion of 10.4% in the loan book to KES 100.9 billion, supported by recent funding partnerships with British International Investment and the European Investment Bank, which have expanded access to financing for SMEs.
The bank net interest income surged by 39.9% to KES 6.9 billion, buoyed by a 48.7% growth in interest income from Government securities and a 14.8% increase in interest income from loans and advances which closed at KES 7.7 billion
Speaking during the release of the results, Family Bank CEO Nancy Njau attributed the performance to the Bank’s strategic execution and customer focus.
“Our strong half-year results reflect strategic clarity, operational excellence, and the trust our customers place in us. This momentum is further supported by our 2025–2029 strategy, which focuses on scaling SME lending, driving innovation and digital transformation, and delivering a customer experience that positions Family Bank as the financial partner of choice for individuals and businesses across Kenya,” she said.
Customer deposits rose by 25.7% to KES 149.7 billion, boosted by the Bank’s branch optimisation strategy, including continuous expansion. During the period, the Bank opened 96th branch in Kilifi.
Operating expenses saw a notable rise of 36.3%, climbing from KES 4.9 billion to KES 6.7 billion. This increase was primarily driven by strategic investments in marketing initiatives to strengthen brand visibility, the expansion of the branch network, and the modernization of digital infrastructure.
The Bank recorded a 15.4% reduction in net non-performing loans, driven by improved asset quality and sustained recovery efforts.
“To further reinforce this progress and cushion against potential sector-wide risks, we increased our loan loss provisions by 68.4% to KES 663.5 million as a prudent risk management and proactive approach to safeguarding assets,” said Family Bank Chief Financial Officer Paul Ngaragari.
Core capital stood at KES 16.5 billion, up from KES 14.5 billion, while the Bank’s liquidity ratio strengthened to 53.1%, well above the statutory requirement of 20%, reflecting strong capital adequacy.
The Bank’s digital channels continue to offer unmatched convenience for our customers with over 90% transactions conducted through non -branch channels.
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ABOUT FAMILY BANK
Family Bank is a leading financial institution in Kenya with a strong retail and SME banking focus, committed to transforming lives across Africa. As the eighth-largest bank in Kenya by branch network, Family Bank operates 96 branches across 32 counties, serving over 1.2 million customers through 6,000 agents and 75,000 merchants. As of 31st December 2024, Family Bank reported total assets of KES 168.5 billion and a deposit base of KES 126.4 billion. A pioneer in digital banking, Family Bank introduced innovations such as paperless banking, mobile banking, PesaPap, and was the first in Africa to launch mVisa.
Family Bank has received numerous accolades for its customer service, innovation, and impact. In 2024, Family Bank won the Excellence in Customer Responsiveness award and was ranked third-best overall bank in Kenya. Family Bank also received the Banking on Women Award and the CX Social Impact & Sustainability Service Excellence Award. Past recognitions include the 2021 Corporate Bond Campaign award, Best SME Bank in Kenya (2017), and multiple Think Business Awards. Family Bank has also been honored for its agricultural lending and internal customer experience, reinforcing its reputation as a dynamic and socially impactful financial institution.
